This Distance Sales Agreement ("Agreement") governs the terms and conditions of purchasing products from the SabaSoul online store located at sabasoul.com (the "Website"). Please read this Agreement carefully before making a purchase. By placing an order through our Website, you agree to comply with and be bound by the terms outlined below.
Consumer:Any natural person who is acting for purposes outside their trade, business, or profession.
Distance Contract:A contract concluded between the Seller and the Consumer within the framework of a system of distance selling organized by the Seller.
Products:Goods offered for sale on the Website.
3. Order and Contract Formation
The presentation of Products on the Website constitutes an invitation to treat, and your order is an offer to purchase.
By placing an order, you are making an offer to enter into a contract with the Seller. The contract is formed when the Seller accepts your offer by sending an order confirmation via email.
4. Product Information
The Seller provides accurate and clear information about the main characteristics of the Products on the Website.
The total price of the Products, including taxes and shipping costs, is clearly displayed before the Consumer places an order.
5. Right of Withdrawal
The Consumer has the right to withdraw from the contract without giving any reason within 14 days from the date of receiving the Products.
To exercise the right of withdrawal, the Consumer must inform the Seller of their decision before the withdrawal period expires.
If the Consumer withdraws from the contract, the Seller will reimburse all payments received from the Consumer, including standard delivery costs, within 14 days.
6. Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to customized or personalized Products.
The Consumer is responsible for any diminished value of the Products resulting from the handling of the Products beyond what is necessary to establish the nature, characteristics, and functioning of the Products.
7. Returns and Refunds
The Consumer must return the Products to the Seller within 14 days from the day they informed the Seller of the withdrawal.
The Consumer is responsible for the cost of returning the Products.
The Seller will refund the Consumer using the same payment method used for the initial transaction, within 14 days of receiving the returned Products.
8. Contact Information
For any inquiries, concerns, or assistance related to this Distance Sales Agreement, please contact us using the following details:
Thank you for choosing SabaSoul for your online shopping needs. We are committed to ensuring a transparent and positive shopping experience for our valued Consumers.
